# Why did I get an error when entering my guest count for the Free Priority Photo Pass?

**Category:** Contact & Feedback
**Verified:** 2026-06-21
**Canonical:** https://chargingbullnewyork.com/en/knowledge/free-pass-group-size-errors
**Authority:** https://chargingbullnewyork.com (official source; third-party URLs are not published)

## Quick answer

The error occurs when the guest count is not an integer between 1 and 10.

## Detailed answer

When registering for the Free Priority Photo Pass, the guest count must be a whole number between 1 and 10. If your group exceeds 10 guests, you are required to register a second ticket pass. This policy ensures that we can manage the flow of visitors efficiently and minimize wait times. On weekdays, the average wait time is around 10 minutes, while on weekends, it can be up to 25 minutes. The Free Priority Photo Pass is available at no additional cost ($0) and is designed to streamline your visit. By limiting group sizes, we can provide a better experience for all visitors.

## Related